Location: Albuquerque, NM
Title: Document Quality Control Specialist
Schedule (FT/PT): FT
Travel Required: 0-25%
Clearance: Ability to Obtain

North Wind Site Services is focused on providing engineering, program management, environmental remediation services including investigation and characterization, environmental restoration, unexploded ordnance/military munitions response (MMRP), regulatory public involvement services, environmental compliance, logistics, and records and facility management.

POSITION PURPOSE:

The primary purpose of the Document Quality Control Specialist is to assist in the development of and maintain document quality control processes during operations for the purposes of project deliverables. This role will assist with directing a team of Scanning Technicians to ensure proper QC protocols are being followed and will also serve as the POC when operations are conducted at client site in the absence of the Project Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop and maintain quality control processes for project operations and deliverables by conducting periodic quality assurance audits.
  • Responsible for maintaining respective established QA/QC standards for the document control process(es).
  • Record appropriate and relevant QA/QC information for client meetings and document processing standard operating procedures.
  • Collaborate with the Project Manager and client to evaluate QA/QC information and make recommendations.
  • Assist with directing a team of Scanning Technicians
  • Serve as the POC when operations are conducted at client site in the absence of the Project Manager.
  • Collaborate with project managers, subject matter experts, and other client personnel about QA/QC processes during on-site operations and meetings.
  • Assist in the development and preparation of document processing workflow procedures, QA/QC checklists, document set metadata, and standard operating procedures for client.
  • Assist Project Manager in organizing and streamlining operation workflows and conducting document retrieval, scanning, QC, QA, and filing operations.
  • Assist the Project Manager with arrangement of travel to client sites and similarly related logistic matters
  • Utilize standard software applications including MS Office applications and Adobe Acrobat.

MINIMUM QUALIFICATIONS:

Education and Experience:

  • Associate degree in a related field or equivalent combination of education and experience.
  • Two (2) years of experience in the QA/QC of digital documentation.

Skills and Abilities:

  • Familiar with both high end and large format scanner peripherals and software.
  • Ability to conduct and quality assure optical character recognition (OCR).
  • Demonstrated ability to direct team members and perform assignments at own workplace and at client sites.
  • Ability to follow set processes and procedures as well as able to adapt to evolving processes.
  • Strong communication, collaboration, very high attention to detail, and organizational skills.
  • Demonstrated ability to work accurately, follow instructions/schedules/timelines and handle multiple priorities.
  • Excellent proof-reading and writing skills.

Special Requirements:

  • Must be able to pass pre-employment background screen
  • Must be able to pass pre-employment drug screen
  • Ability to pass U.S. Government employment background check and acquire U.S. Government Personal Identity Verification (PIV) credential card.
  • Able and willing to travel approximately 25%

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree in a related field or equivalent combination of education and experience.
  • Five (5) or more years of experience in digital document QA/QC areas

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be sitting for long periods of time in an office environment, but will also be required to stand, walk, and talk or hear. The employee is often required to use hands or fingers to handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.

WORKING ENVIRONMENT:

The majority of work is conducted indoors. The employee may be exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

    North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

    Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the Request for Reasonable Accommodation form to get assistance.

    North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

    Proof of citizenship will be required as a condition of employment.

    Candidates may be required to obtain and hold a Secret or Higher US Government Clearance.